You run more than one store. Each one has its own phones, cameras, POS and people. Trilix builds AI for auto service operators that connects those stores into one system. It answers calls, counts cars in the bays, coaches your advisors and reports back to you every morning.
We build it to your spec, and you own your data. We start with one workflow and move fast.
Quick answer
Trilix AI builds one connected system for multi-location quick lube, tire, repair and car wash operators: an AI phone agent at every store, camera analytics on existing cameras, upsell and coaching tools, back-office automation and an executive dashboard. We start with one workflow, usually the phones, and you own your data.
Most AI tools are made for every business at once. A dentist, a law firm and a quick lube get the same product, and it holds up until a caller asks how long the wait is at your Main Street store right now.
We start with your operation. Which stores get the most calls? Where do cars sit too long? Which advisors sell well and which ones need help? Then we build around those answers.
Our phone agent, TrixLink cameras and dashboard run in quick lube and auto service stores today. More about us.
…They can build out anything. It started out just automating some reports. And then I was like, hey, can you do this? He’s like, absolutely.
Video testimonial
Watch the clip on LinkedInAnswers calls 24/7 with hours, pricing and wait times, takes bookings, and transfers callers who need a person. Calls are recorded in line with the consent and notice rules where you operate, and we set up the call disclosure with you. See AI phone answering for auto shops.
Car counts, bay time and service checks from the cameras over your bays, with daily and weekly reports by store. See AI camera analytics.
One screen for every location. Car counts, ticket average, bay time, call volume and staff performance sit side by side. See the multi-location dashboard.
An advisor assistant suggests the right add-on for each vehicle. It reminds the advisor to make the offer and records whether it was made and accepted. See how to raise ticket average.
Grades advisor and customer conversations so managers coach from facts. You choose who can play back raw recordings, and we help you post the consent notices your state or province requires.
New hires learn your process, your menu and your scripts in one place.
Connects accounting tools like QuickBooks, sends review requests, and runs texts and surveys after each visit. See workflow automation.
Finds households near each store that haven't visited yet. It's built for mail and ad targeting, using compliant data sources.
Compares service records with product usage and camera signals. When oil goes out the door and the tickets don't match, you hear about it.
We work with your current phones, cameras, POS and accounting tools where they allow a connection. The phone agent can read wait times from the bays. The dashboard can match calls to tickets. The variance report can check oil use against what the cameras saw.
Most of the value sits in those links. A phone tool alone can't see your bays, and a camera tool alone can't answer your phone.
We map one workflow with you, build it, and test it at a store or two. Once the numbers hold up, we roll it out wider and pick the next piece. A monthly maintenance fee covers updates, call audits and support. See how a pilot works.
Something else on your mind? Ask us directly or call 416-262-2723.
Yes. We work with franchise operators and independent multi-store chains. If you're a franchisee, bring your brand's system and data rules to the first call and we'll build around them.
You do. Your call recordings, camera data and reports belong to your business. We use them only to run your system.
Yes. Many operators start with the phone agent or camera analytics at a few stores and add the rest once the first piece proves itself.
We're based in Vaughan, Ontario, and build for operators across Canada and the US, and in Europe. Most of our auto service clients run stores in the US.
Every build is custom, so pricing depends on scope and store count. You pay for the build and then a monthly maintenance fee. We'll give you a clear number after the first call.
Built for
Property management & co-opsBack office
Clinics & healthcarePhone agent · Back office · Dashboard
Logistics & field servicePhone agent · Dashboard · Back office
Holding groups & multi-businessDashboard · Back officeThumbnails are sample screens and demo builds with fictional data.
No long discovery project and no new software for your team to learn first. We start with what costs you most and ship it.
You walk us through how the business runs and where the time goes. We show what we’ve built for other operators and sketch your one-year roadmap.
Logins or read access to the systems involved: phones, POS, accounting, cameras. We handle the setup from there.
We build around your own data and show it working before anything goes live. Your part is a short review.
Then we keep it running every month and work down the roadmap with you. Bigger builds go live in phases.
Tell us how many locations you run and what's hurting most. We'll show you what we'd build.
