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Trilix AI

AI for energy and utilities field operations

Maintenance and inspection follow-ups tracked, field updates collected, vendors chased and site reports ready on time.

Updated

Quick answer

Trilix AI builds AI systems for energy, utility and renewables teams. They track maintenance and inspection tasks to closed, collect field updates, chase overdue follow-ups and produce site and compliance reports. Most first builds are live in about 10 days, priced as a setup fee plus a monthly fee scoped on the first call.

Book a callCall 416-262-2723

Energy, utility and renewables teams coordinate work across sites, field crews, vendors and inspection schedules, mostly by phone, email and spreadsheet.

We build systems that track each task to closed, collect field updates, chase overdue follow-ups and produce site and compliance reports without the manual assembly.

Who is it for?

  • Energy companies
  • Utility operators
  • Renewables operators
  • Field service teams
  • Maintenance coordination teams
  • Compliance teams
  • Asset operations teams
  • Executive operations leaders

Where do field operations lose track?

  • Maintenance Coordination Gaps

    Maintenance tasks and follow-ups can be difficult to track across sites, assets, and teams.

  • Asset Visibility Gaps

    Leadership may lack a clear view of open issues, overdue actions, and recurring operational patterns.

  • Manual Field Updates

    Field teams often rely on calls, messages, forms, and manual updates to move work forward.

  • Delayed Escalation

    Service issues, compliance tasks, or unresolved requests may not reach the right owner quickly enough.

  • Reporting Burden

    Operational reporting often requires manual consolidation across systems, teams, and locations.

How does it work in the field?

Connected to your work order system, field tools and document storage.

  1. 1ReceiveCollect maintenance, field, compliance, vendor, or service workflow inputs.
  2. 2ClassifyIdentify request type, asset/site, urgency, owner, and required workflow.
  3. 3RouteAssign the task to the correct team, technician, vendor, or manager.
  4. 4EscalateEscalate delayed, unresolved, urgent, or compliance-sensitive items based on rules.
  5. 5ReportSummarize open tasks, resolution status, escalation trends, recurring issues, and operational performance.

Overdue maintenance follow-up

An example of how it plays out.

What happens
A scheduled maintenance follow-up remains open beyond the expected timeline.
What the system does
The system flags the overdue item and surfaces it in the dashboard, routes the item to the responsible owner with full task context, escalates automatically if the item remains unresolved past the threshold, and includes the item in the operations dashboard for leadership visibility.
The result
Tasks become visible faster, ownership is clearer, and leadership receives better reporting on unresolved operational items.

What does it track?

Free tools: Missed call calculator · AI receptionist vs staff cost

  • Maintenance Follow-Up Time

    Reduction in time from open task to confirmed follow-up.

  • Open Task Volume

    Outstanding tasks across sites and asset categories.

  • Escalation Time

    Time from issue identification to escalation trigger.

  • Resolution Time

    Average time from task creation to confirmed resolution.

  • Recurring Issue Volume

    Patterns in repeated issues across assets or sites.

  • Reporting Speed

    Reduction in manual effort required to produce operational reports.

Case study

Related services

Questions operators ask

Something else on your mind? Ask us directly or call 416-262-2723.

Which workflows suit energy and utilities teams?

Maintenance follow-ups, field service requests, compliance tasks, vendor coordination and inspection follow-ups: work that crosses sites and teams and is often tracked by hand.

Does Trilix AI operate grid or plant assets?

No. It supports workflow visibility, routing, escalation and reporting. Operational control of assets stays with your existing systems and people.

How are compliance-sensitive items handled?

You define which items are compliance-sensitive and who owns them. Delayed or unresolved items are escalated automatically, and every step is logged for review.

Can it coordinate several sites and contractors?

Yes. Tasks can be routed to internal teams, technicians or vendors by asset, site and urgency, and leadership sees open tasks and resolution status across all sites.

Built for

The businesses we build for

All industries

Thumbnails are sample screens and demo builds with fictional data.

…They can build out anything. It started out just automating some reports. And then I was like, hey, can you do this? He’s like, absolutely.

Auto repair shop owner, United States

Video testimonial

Watch the clip on LinkedIn

You give us one call and access. We do the rest.

No long discovery project and no new software for your team to learn first. We start with what costs you most and ship it.

  1. 1

    One 30-minute call

    You walk us through how the business runs and where the time goes. We show what we’ve built for other operators and sketch your one-year roadmap.

  2. 2

    You give us access

    Logins or read access to the systems involved: phones, POS, accounting, cameras. We handle the setup from there.

  3. 3

    We build, you check

    We build around your own data and show it working before anything goes live. Your part is a short review.

  4. 4

    Live in about 10 days

    Then we keep it running every month and work down the roadmap with you. Bigger builds go live in phases.

More on how it works

Start with the work that costs you most.

Tell us how the work runs today. We’ll show you what we’ve built for similar businesses and what we’d build first for yours.

Book a callCall 416-262-2723