Traffic and throughput
Car counts by store, day and hour. Bay time and wait time. Peak hours.
Solutions for auto service
One Dashboard for Every Store You Run
Monday morning, you want to know how last week went. So you log into the POS, then the phone system, then a spreadsheet a manager emails you. By the time you have the full picture, it's Wednesday.
The Trilix executive dashboard is a multi-location auto service dashboard that puts every store on one screen. It comes with 18 operational reports built for quick lube, tire, repair and car wash operators.
What you see at a glance
The top of the dashboard answers the questions owners ask first:
- How many cars did each store do?
- What was the average ticket by store?
- How long did cars spend in the bay?
- How many calls came in, and how many got answered?
- Which stores are up and which are down from last week?
Click any store to see its detail, and any number to see what's behind it.
The dashboard flags exceptions as soon as the data arrives: a store with a long bay time, a spike in missed calls, or an oil gap. Urgent ones go to the right manager.
The 18 operational reports
The reports fall into six groups. We tune each one to how your business runs.
Sales and tickets
Average ticket by store and by advisor. Upsell offers made and accepted, from Ticket Upseller.
Phones
Call volume, answer rate, bookings and transfers from the AI phone agent, plus calls flagged in our audits.
People
Advisor performance and coaching scores from conversational intelligence. Training progress from the onboarding platform.
Inventory and loss
Lubricant and product variance. Service records checked against product usage and camera signals.
Growth
Reviews requested and received. Survey results. New households near each store from the customer-acquisition module.
Data from the tools you already use
We pull data from your POS, phones, cameras and accounting tools where they allow a connection, so you keep the systems you have. If you use QuickBooks, we can connect it so the numbers match your books.
Data from Trilix tools flows in on its own. For your existing tools, we build the connection. You own all of it, access is set by role, and every action is logged.
Compare stores fairly
A store in a busy suburb will always do more cars than a small-town store, so raw totals don't tell you who's doing well.
The dashboard compares stores on rates and averages: ticket average, upsell rate, bay time and answer rate. You can spot the manager who needs help and the one whose habits you should copy.
Reports that come to you
Open the dashboard anytime, or get reports by email on a schedule.
- Store managers get their own store, every day.
- Regional managers get their group of stores.
- Owners get the full picture, weekly or daily.
For every type of operator
- Quick lube. Cars per bay, ticket average, oil variance.
- Tire and auto repair. Lift use, quote calls, advisor close rates.
- Car wash. Lane counts, member calls, cancellation saves.
Start with the reports you check most
We learn what you track today and what you wish you could see, then list the reports, data sources and who sees what for you to approve. We start with one workflow and move fast. Request a pilot to start with a few stores.
Frequently asked questions
Still unsure? Ask us directly.
What are the 18 reports?
They sit in six groups: traffic and throughput, sales and tickets, phones, people, inventory and loss, and growth. Each group above lists what its reports cover. We tune each report to your stores during the spec, and you can add or change reports later.
Does it work with my POS?
We connect to the POS and tools you already use, where they allow it. We confirm what's possible with your system on the first call.
Do I need every Trilix product to use the dashboard?
No. The dashboard can run on data from your existing tools. Each Trilix product you add brings more data into it.
Can managers see only their own store?
Yes. You set who sees which stores and reports. Owners can see everything.
How current is the data?
It depends on the source. Data from Trilix tools updates through the day. Data from outside tools updates as often as those tools allow.
Who owns the data?
You do. We use it only to run your system.
Related
See all your stores in one place
Tell us how many locations you run and what you track today. We'll show you the dashboard built for your business.
Back to AI for auto service operators.