Trilix AI is based in Vaughan, Ontario. We build custom AI voice agents, workflow automation and dashboards for businesses across Toronto and the GTA.
If your phones ring while your team is busy, or someone spends Friday afternoon copying sales into QuickBooks, that's the kind of work we take off your plate.
An agent that answers your phone 24/7 in a natural voice. It answers questions, books appointments, takes messages and transfers callers to the right person with a short summary. Each location gets its own hours, services and prices. More on our AI phone agent.
The repetitive work between your systems. POS sales into QuickBooks. Review requests after a visit. Weekly reports that build themselves. Follow-ups that go out on time. See workflow automation.
Every location on one screen, from the data you already have in your POS, phones and accounting. See the executive dashboard.
Car counts, bay time and service checks on the cameras you already own. See TrixLink camera analytics.
Plenty of AI tools are sold online with a signup form and a help centre. Some of them are good. But when your agent gives a wrong answer at 8 a.m. on a Saturday, you want someone you can call.
We're in Vaughan, so for most GTA businesses we're a short drive away. We can come to your store, sit with your managers, listen to real calls and see how the work actually gets done. That's usually where we find the problems a demo never shows.
We also work in the same time zone as you, so support happens during your business hours.
Most of our work is with multi-location operators: quick lubes, tire and auto repair shops, car washes and franchise groups. Our systems are used by Kwik Kar, Exxpress Lube, Tire City & Auto, Fast Lube & Oil, Drive & Shine, Charlie's Tire & Fast Lube and the Express Wash Concepts car wash brands.
We also build for other GTA businesses that run on phone calls and repeat admin work, including:
If your business isn't on that list, it's still worth a call. Most of the work is the same: answer customers faster and stop doing the same task by hand every day.
Toronto is one of the most multilingual cities in the world. Your callers may open in English and switch to another language halfway through.
Our agents work in English and Arabic, and can switch mid-call. If your customers often speak another language, tell us on the first call and we'll test it with you before anything goes live. Read about our Arabic AI voice agent.
Canadian privacy law expects you to tell people when you collect their information and why. For calls, that usually means a short notice at the start of the call that it may be recorded, and that they're speaking with an automated agent.
We set up the call disclosure with you before the agent answers its first call. Recordings and transcripts are stored with access set by role, and you own your data. For details on hosting options, see our security and deployment page.
We quote each build after the first call, because a two-location shop and a forty-location group need very different things. After launch, a monthly maintenance fee covers updates, call audits and support.
To get a feel for the numbers first, try our two free tools:
For more background, read what missed calls cost a quick lube or tire shop and our comparison of an AI voice agent vs a call center.
Most pilots start with the phones, because that's where the leak is easiest to see. See how a pilot works.
Still unsure? Ask us directly.
Yes. Trilix AI is based in Vaughan, Ontario. We work with businesses across Toronto, Vaughan, Mississauga, Brampton, Markham, Richmond Hill and the rest of the GTA, and we can meet in person.
Yes. We work with your current numbers and lines. During the spec we agree when the agent picks up, when calls ring the store first and where transfers go.
No. Auto service is where we've built the most, but the same voice agents and automations work for clinics, property managers, trades, real estate and retail. We build around how your business runs.
It depends on the build. A phone agent for a few locations is usually the fastest start. We give you a timeline in the spec, before any work begins.
Tell us how many locations you run and what eats your team's time. We'll show you what we'd build first.
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