From first call to live in about 10 days.
No year-long discovery project and no software you have to bend your business around. We learn how you run, build to that, and keep building once it’s live.
Your first 10 days
Typical first build
- Day 1Scope signedWe get access to your phone lines, POS exports and cameras.
- Days 2–3We buildYour hours, services, prices and rules go in.
- Days 4–5You try itTest calls and real exports, on your own data.
- Days 6–7We fix your notesStaff see how hand-offs and alerts work.
- Days 8–9One store firstSoft launch. We review every call daily.
- Day 10LiveThe first daily report lands in your inbox.
The process
- 1
We learn the business
A 30-minute call first. We show what we’ve built for other operators and lay out a one-year AI roadmap for yours. If it makes sense, we then go through your locations, your systems, your reports and where the hours go.
- 2
We agree the first build
Usually the thing that costs you most today: missed calls, a weekly report someone builds by hand, payroll checks. We write down what it will do and what it connects to.
- 3
We build it to spec
On your phone lines, POS, cameras and accounting. You try it on your own data, with test calls and real exports, before anything faces a customer.
- 4
Live in about 10 days
Most first builds are running in about ten days. Larger ones go live in phases, one location or one workflow at a time, so nothing breaks the whole operation at once.
- 5
Monthly: run it and keep building
A monthly fee keeps the system running and up to date, and pays for the next items on your roadmap.
One build, start to finish
A demo build for a towing company shows how the pieces connect. One phone call becomes a ticket, a dispatched truck and a line on the owner’s dashboard, with nobody typing anything in.
- 1
The call is answered
The AI agent takes the call, captures what happened and where, and logs the transcript.
AI call agent, live call view.Sample data. Business and caller names blurred.Swipe sideways to see the whole screen. - 2
The ticket fills itself in
Customer, vehicle, pickup, drop-off and estimate go straight into a job ticket.
Ticket created from a 47-second call.Sample data. Names are fictional.Swipe sideways to see the whole screen. - 3
The right truck is suggested
The board recommends a truck with its ETA, distance and fuel cost, and says why.
Dispatch board with truck recommendation.Sample data. Names are fictional.Swipe sideways to see the whole screen. - 4
The owner sees the day
Jobs, revenue per truck, response times and missed calls on one screen.
Owner dashboard, towing operations build.Sample data. Names are fictional.Swipe sideways to see the whole screen.
What it connects to
We build on the systems you already pay for. If you run it, we can usually read from it or write to it.
Phone lines
Your existing numbers, per location.
POS systems
Tickets, services, discounts and payments.
QuickBooks and payroll
Exports, reconciliation and audits.
Cameras you already have
Bays, lanes and lots, no new hardware.
Text and WhatsApp
Confirmations, reminders and follow-ups.
Calendars and booking tools
So bookings land where staff already look.
CRMs and spreadsheets
Including the spreadsheet that runs the place.
Email
Reports, alerts and summaries on a schedule.
You stay in charge
AI handles the routine work. People handle the judgment calls. The rules between the two are yours.
People handle the sensitive calls
The agent transfers to a person for anything outside the rules you set, with the details already captured.
You approve the scripts
What the agent says, books and refuses is written down and agreed with you before launch.
Actions are logged
Calls, bookings, alerts and automated changes are recorded, so you can check what happened and why.
Checked after launch
Where it matters, a second agent reviews the first one’s work and flags problems to you.
The pieces in auto service
- AI phone agentAnswers every call 24/7, books visits and gives live wait times.
- TrixLink camera analyticsCar counts, bay time and a POS audit on cameras you already have.
- Executive dashboardEvery store on one screen, with operational reports by group.
- Upsell AIAn advisor assistant and upsell tracking that raise ticket average without the hard sell.
The first call is the roadmap.
Thirty minutes. We show you what we’ve built across industries and lay out a one-year AI roadmap for your business.