The AI Phone Agent for Tire Shops and Auto Repair Centers
Tire and repair calls are worth more than most. A caller pricing four tires or a brake job is ready to spend. If your counter is busy with a customer, that caller hangs up and dials the next shop.
Our AI phone agent for tire shops answers every one of those calls. Then the rest of the system helps your team close the job and shows you how each store is doing.
Answer every quote call
Tire shops get a flood of calls on the first cold morning and through pothole season. Repair shops get calls all day from people with a warning light on.
The agent answers 24/7. It can:
- Take bookings, straight into your schedule where your system allows a connection
- Give hours, price ranges you set, and current wait times
- Answer drop-off questions like "Can I just bring it by?"
- Transfer the call to an advisor when the job needs one
You decide where the line is. A rotation question gets handled. A caller pricing a full set goes to your best advisor with a short note on the size, the vehicle and the timing.
Calls are recorded in line with the consent and notice rules where you operate. We set up the call disclosure and consent notices with you.
Curious what the missed ones cost? Our missed calls guide has the formula, and our AI receptionist comparison lays out the options for tire shops. More on AI phone answering for auto shops.
See which lifts are tied up
Repair jobs run long. A car waiting on a part ties up a lift, and you often find out at the end of the day.
TrixLink, our camera analytics, tracks how long each car sits on each lift and flags the ones that run past your target. You get daily and weekly reports by store. See AI camera analytics.
Help advisors sell the work the car needs
The inspection finds worn brakes and a leaking shock. Whether the customer says yes depends on how the advisor explains it.
Trixie suggests the right recommendations for each vehicle and visit. Ticket Upseller prompts each one and records whether it was presented and accepted. Conversational intelligence grades the conversation for coaching, with notices set up for staff and customers before anything is recorded.
Learn how the upsell AI works.
Run every store from one screen
The executive dashboard puts lift time, quote calls, ticket average and advisor close rates for every location in one view. When one store's close rate drops, you see it that week.
Take work off the back office
We also build:
- Back-office automation. QuickBooks and accounting integration, review requests, follow-up texts and surveys.
- Onboarding and training. One platform where new techs and advisors learn your process.
- Customer acquisition. A list of households near each store that haven't visited yet, built for mail and ad targeting with compliant data sources.
- Inventory variance. Service records checked against parts and product usage.
Why we connect the agent to your systems
Many AI receptionists are built for any small business and stop at basic booking. We connect the agent to your POS and shop software where they allow it, so it can answer store-specific questions like which location does alignments and when the next opening is.
Start with one workflow
Most tire and repair operators start with phones at a few stores. We start with one workflow and move fast. See how a pilot works.
Frequently asked questions
Still unsure? Ask us directly.
Can the AI phone agent quote tire prices?
Yes, if you want it to. It gives price ranges you set, or pulls prices from your system when we can connect to it. For exact quotes, it transfers the caller to an advisor.
What happens with complicated repair calls?
The agent transfers them to a person with a short note on what the caller needs. You set the rules for which calls go to staff.
Does it work with my shop management system?
We connect to the tools you already use where they allow it. We confirm what's possible with your system on the first call.
Can it handle fleet and commercial calls?
Yes. Fleet managers and vendors can be routed to a named manager with a summary of the request, so they skip the retail call flow.
Will it quote prices I haven't approved?
It quotes from the price ranges and services you give it. When a caller asks for something outside those, it takes the details and passes them to an advisor.
Related
- AI phone agentAnswers every call 24/7, books visits and gives live wait times.Read more
- Executive dashboardEvery store on one screen, with 18 operational reports.Read more
- Upsell AITrixie and Ticket Upseller raise ticket average without the hard sell.Read more
- Missed call calculatorEstimate what unanswered calls cost your stores each month.Read more
Stop sending quote calls to your competitors
Tell us how many stores you run and which calls you miss most. We'll show you the build.
Back to AI for auto service operators · Also see quick lube and car wash.
