Built and maintained for you
Your managers don't write prompts. We build each location's agent, test it on real calls and audit calls on a schedule. Fixes are part of the monthly maintenance.
Comparison
Trilix AI vs. My AI Front Desk
Looking for a My AI Front Desk alternative? My AI Front Desk, which now calls itself Frontdesk, is a self-serve AI receptionist. It answers calls and also handles texts, email, web chat and WhatsApp from one account, with a built-in CRM (Frontdesk).
It's a strong product for a small business that wants to get started quickly. This page explains where it fits, where Trilix fits, and how to choose.
Checked October 2026. Features and prices change, so confirm details with each vendor.
The short version
My AI Front Desk has public pricing from $99 a month, or $79 billed annually, with 200 voice minutes and chat, SMS, CRM and automations included. You point it at your website and it builds the agent's knowledge for you. There's a 7-day free trial (Frontdesk pricing).
Trilix AI builds and maintains a custom phone agent for multi-location operators, connected to their POS, cameras and reports.
Pick My AI Front Desk if you run a small business and want a capable AI receptionist you can set up yourself today. Pick Trilix if you run several locations and want each one's agent built, tested and audited for you, with links to the systems your stores already use.
Side-by-side
| My AI Front Desk | Trilix AI | |
|---|---|---|
| AI phone answering | Yes. 24/7 | Yes. 24/7 |
| Other channels | SMS, email, web chat, WhatsApp | SMS and WhatsApp follow-up |
| Setup | Self-serve. Builds from your website in minutes | Done for you. We build to your spec |
| Built-in CRM | Yes | No. We write to the CRM you use |
| Integrations | Zapier on Business; API and custom integrations on Enterprise | Custom connections to POS, phones, cameras and CRM where they allow it |
| Live wait times from bays | Not stated | Yes, from TrixLink cameras or POS |
| Camera analytics | No | Yes. TrixLink on existing cameras |
| Call audits | Logs and QA steps in the product | Regular audits by our team, fixed in monthly maintenance |
| Multi-location | Partner / Enterprise plan | Yes. A persona for each location, one dashboard |
| Languages | 20+ listed | English and Arabic, tested on your calls |
| Public pricing | Yes. From $79–$99/mo | No. Custom quote |
"Not stated" means we didn't find it on My AI Front Desk's public pages. Ask them directly.
My AI Front Desk pricing at a glance
| Business-in-a-Box | Partner / Enterprise | |
|---|---|---|
| Price | $99/mo, or $79/mo billed annually | Custom |
| Voice minutes | 200 a month | Custom |
| SMS / chat | 400 texts, 100 chat conversations | Custom |
| Extra voice | 25 credits a minute ($0.25) from the overage pool | From 7 credits a minute |
| Knowledge base | 20 pages | Custom |
| Call log retention | Last 200 logs | Custom |
| Integrations | Zapier | API and custom integrations |
Source: Frontdesk pricing, October 2026. Each plan includes a monthly overage credit pool, and credits cost $0.01 each.
Where My AI Front Desk is strong
It's fast and wide. You can sign up, point it at your website and have an agent answering calls the same day. One account covers calls, texts, email, web chat and WhatsApp, and each customer's history follows them across channels (Frontdesk).
For a single office, a property manager or a small retailer, that's a lot of capability for $79 to $99 a month.
When to pick which
- One location, someone on staff who'll set it up: My AI Front Desk.
- You want calls, chat and email in one cheap tool: My AI Front Desk.
- Several locations with different hours, services and prices: Trilix builds a persona for each.
- Callers ask about the wait at a specific store right now: Trilix, because the agent reads live bay status.
- You need Arabic and English tested on your callers: Trilix.
- You want calls tied to your POS, cameras and site reports: Trilix.
Where Trilix is different
Connected to how your stores run
The agent can read live bay status from TrixLink cameras or your POS, and every call rolls up in the executive dashboard. Our systems are used by Kwik Kar, Exxpress Lube, Tire City & Auto and Fast Lube & Oil.
Arabic and English
For businesses in Saudi Arabia and the UAE, see our Arabic AI voice agent.
Frequently asked questions
Still unsure? Ask us directly.
Is My AI Front Desk the same as Frontdesk AI?
Yes. The product at myaifrontdesk.com now uses the name Frontdesk.
How much does My AI Front Desk cost?
Business-in-a-Box is $99 a month, or $79 a month billed annually, with 200 voice minutes included. Partner and Enterprise pricing is custom (Frontdesk pricing).
Why pay for a custom build instead?
If you run one location, you may not need to. A custom build makes sense when you have many locations, different details at each, and want calls connected to your POS, cameras and reports, with a team auditing the calls.
How do I compare them fairly?
Count missed calls for a week, then test both on real calls. Our missed call calculator and AI receptionist vs staff cost calculator help size it. For more options, read our guide to AI receptionists for quick lubes and tire shops.
Related
- AI phone agentAnswers every call 24/7, books visits and gives live wait times.Read more
- AI receptionist vs staff costCompare a front-desk hire with an AI voice agent, using your numbers.Read more
- Dialzara alternativeMinute-based AI receptionist from $29 vs a custom multi-store agent.Read more
- Goodcall alternativeSelf-serve AI receptionist vs a custom build for multi-store groups.Read more
Hear it on your own phone line
Tell us your location count and call volume. We'll set up a demo for your stores.
Also see: Trilix vs Dialzara · Trilix vs Goodcall