Comparison

Trilix AI vs. Rinsed

Looking at Rinsed, or a Rinsed alternative, for your car wash? Rinsed is car wash software that says it's trusted by over 3,000 car washes. Its CRM connects to your POS to help you grow memberships and reduce churn, and its Support Agent answers member calls with AI (Rinsed).

Trilix AI builds custom systems for multi-site washes and auto service groups: an AI phone agent, camera analytics on your existing cameras and a dashboard for every site. This page lays out where each one fits.

Checked October 2026. Features and prices change, so confirm details with each vendor.

Book a call Call +1 416-262-2723

The short version

Rinsed is a car wash CRM and membership platform. It plugs into major car wash POS systems, runs marketing and card-decline workflows, sells memberships online, and offers Salespath for the driveway and Support Agent for the phones (Rinsed pricing).

Trilix AI builds a phone agent, TrixLink camera analytics and an executive dashboard around how your group runs. It's built to your spec and maintained by our team.

Pick Rinsed if you want a membership CRM made for car washes, with published pricing and a direct POS integration. Pick Trilix if you want phones, lane counts and site reporting tied together, or you run car washes alongside quick lube or repair sites.

Side-by-side

	Rinsed	Trilix AI
Main focus	Car wash membership CRM	Phones, cameras and dashboards for multi-site operators
AI phone answering	Yes. Support Agent, 24/7	Yes. 24/7, a persona for each site
Membership changes on the call	Yes. Cancels, plan switches and card updates through the POS	Where your POS or membership system allows it; otherwise sent to staff the same day
Save offers	Yes. Downsell offers	Yes. Offers and limits you set, each attempt logged
POS integrations	NXT, DRB SiteWatch, DRB Patheon, ICS, Micrologic, Washify, Sonny's, AMP (limited)	Custom connections where the POS allows it
Marketing and online sales	Yes. Campaigns, one-page checkout, customer portal	Not our focus. We connect to the tools you use
Driveway sales	Yes. Salespath tablets and audio capture	Upsell prompts and pitch grading, with consent set up first
Camera car counts	Not stated	Yes. TrixLink on existing cameras
Multi-site dashboard	Advanced analytics in the CRM	Executive dashboard combining cameras, calls, POS and members
Quick lube and repair sites	Not stated	Yes
Arabic	Not in the listed languages	Yes. Arabic and English
Public pricing	Yes	No. Custom quote

"Not stated" means we didn't find it on Rinsed's public pages. Ask them directly.

Rinsed pricing at a glance

Product	Billed yearly	Billed monthly	One-time setup
The Car Wash CRM	$765/mo per location	$849/mo per location	$599 per location, plus 4% of Rinsed checkouts
Salespath	$900/mo per location (12-month minimum, 2 tablets)	$999/mo per location (3-month minimum)	$599 per location
Support Agent	$449/mo per location	$499/mo per location	$499 per location

Source: Rinsed pricing, October 2026. Rinsed's Support Agent FAQ describes it as an add-on to The Car Wash CRM (Rinsed Support Agent). Bundle pricing is offered for two or more products.

Where Rinsed is strong

Rinsed is built only for car washes, and it shows. Its POS integration list covers most of the systems washes run, and the CRM handles the full membership cycle: selling online, card declines, downsells and win-back campaigns (Rinsed integrations).

Support Agent can identify a member by phone number or barcode and process a cancellation, plan switch or card update without staff (Rinsed Support Agent). If you already run The Car Wash CRM, adding it is a short step.

When to pick which

You want a membership CRM with online checkout and dunning: Rinsed.
You already run Rinsed's CRM and want AI on the phones: Rinsed's Support Agent is the natural add-on.
You want car counts by lane from your existing cameras: Trilix.
You run washes alongside quick lube or repair sites and want one system: Trilix.
You need Arabic and English calls: Trilix.

They can also work together. If you keep Rinsed for membership marketing, we can build camera counts and a group dashboard alongside it, where the data can be shared.

Where Trilix is different

Lanes, not just members

TrixLink counts cars by lane and hour from your cameras. Put next to membership data, you can see member share, conversion and peak hours site by site. See car wash analytics.

Built and audited for you

We build each site's phone persona, test it on your calls and audit calls on a schedule. Fixes are part of monthly maintenance. See car wash AI phone answering.

One system across business types

Our systems are used by Drive & Shine, the Express Wash Concepts brands and quick lube and tire operators such as Kwik Kar and Exxpress Lube.

Frequently asked questions

Still unsure? Ask us directly.

Does Rinsed have an AI phone agent?

Yes. Support Agent is Rinsed's AI phone product. It answers 24/7, identifies members and can process common membership requests through your POS (Rinsed Support Agent).

How much does Rinsed cost?

Rinsed lists The Car Wash CRM from $765 a month per location billed yearly, Salespath from $900 and Support Agent from $449, each with a one-time setup fee per location (Rinsed pricing).

Can Trilix work alongside Rinsed?

Often, yes. Many operators keep their CRM and add camera counts, phone audits or a group dashboard. We check what data can be shared on the first call.

How should I compare them?

Count your member calls and cancel calls for a week. Then try the missed call calculator and the AI receptionist vs staff cost calculator, and ask each vendor for a test on your real calls.

See it on your sites

Tell us how many sites you run and what you use today. We'll show you what we'd build alongside it, or instead of it.