Trilix AI vs. Solink
Looking for a Solink alternative, or trying to work out whether you need a video platform or a custom build? Solink is a cloud video platform from Ottawa. It runs AI on the cameras a business already has, links video to POS and labour data, and adds video alarms and remote monitoring. It has a dedicated automotive page for oil change and service shops (Solink automotive).
We build custom AI for multi-location operators, and camera analytics is the first thing we lead with. So we overlap with Solink on bay cameras and POS checks, and we're a competitor here. Solink is a well-funded, serious product: it raised more than $100M in October 2026 and says it covers 35,000 locations (TNW, Oct 2026). This page says when it's the better pick.
Checked November 10, 2026. Features change, so confirm details with each vendor.
Quick answer
Solink is a cloud video platform that runs AI on your existing cameras, links clips to POS transactions and adds alarms and security monitoring. It quotes prices per business. Trilix fits better when you want a custom audit built around your own numbers: car counts vs tickets, bay time vs RO hours, parts bought vs billed, on one owner dashboard.
Side by side
13 points compared
What it is
Cloud video platform with AI agents, alerts and…Custom build: camera analytics, audits, owner…Works with existing cameras
YesMost cameras, including older analog ones, through a…YesRuns on the cameras you already haveSells cameras
YesYes, optionalNoWe work with yours or your installer'sVideo storage and security
YesCloud video, 30, 90 or 365 days of retention, video…NoNot offeredDrive-offs, bay time, service speed
YesBuilt-in alerts and trendsYesBuilt to your own definitions per store
The short version
Solink is a product you subscribe to. You get cloud video for every site, AI alerts on things like drive-offs, slow service and safety issues, clips tied to POS transactions, and optional video alarm monitoring. It works across retail, restaurants, auto service, warehouses and more.
Trilix AI is a build around how your business already runs. We start from the questions you ask every morning (did every car get a ticket, which bay ran long, which parts got bought but never billed) and build the audit and the owner dashboard that answer them, on top of the cameras and systems you already have. Phones and back-office automation can sit on the same dashboard.
Side-by-side
| Feature | Solink | Trilix AI |
|---|---|---|
| What it is | Cloud video platform with AI agents, alerts and security monitoring | Custom build: camera analytics, audits, owner dashboards, automation and AI phone agents |
| Works with existing cameras | Yes. Most cameras, including older analog ones, through a small on-site appliance | Yes. Runs on the cameras you already have |
| Sells cameras | Yes, optional | No. We work with yours or your installer's |
| Video storage and security | Yes. Cloud video, 30, 90 or 365 days of retention, video alarms | Not offered. Keep your security system |
| Drive-offs, bay time, service speed | Yes. Built-in alerts and trends | Yes. Built to your own definitions per store |
| Video linked to POS | Yes. POS exceptions and sweethearting flagged with clips | Yes. Every car counted matched to a ticket, unbilled visits flagged daily |
| Bay time vs hours on the RO | Bay time and technician productivity | Camera time-in-bay matched to billed hours per RO, with a manager ping |
| Parts bought vs billed | Not found on its public pages | Yes. Supplier invoices matched to ticket lines |
| Owner dashboard across systems | Video, POS and labour data in one platform | POS, cameras, phones and QuickBooks on one screen by store |
| Back office and phones | Not offered | POS-to-QuickBooks automation and AI phone agents, if you want them |
| Integrations | 375+ listed on its automotive page | Built per client to your POS, scheduler and accounting |
| Security certification | SOC 2 Type II | Not claimed |
| Public pricing | No. Custom quote | No. Quoted after a call |
"Not found" and "not offered" mean we didn't see it on Solink's public pages. Ask Solink directly.
Solink pricing (checked Nov 2026)
Solink doesn't publish prices. Its pricing page is a form to book a meeting, and its FAQ says the price depends on "the number of cameras, video quality, retention" and similar choices (Solink FAQs). The subscription covers updates and the on-site equipment. When you ask for a quote, ask for the price per camera and per location, what retention you're paying for, whether a custom POS integration costs extra, and the contract length.
We don't publish prices either. A Trilix build is a one-time setup fee plus a monthly fee for hosting, audits and changes, quoted after a first call. The AI cost guide covers what drives it, and the bay camera payback calculator lets you test the math with your own numbers.
What Solink does well
Solink is broad. One platform covers video storage, AI search, alerts, POS-linked review and alarm monitoring, so a chain can retire separate recorders and a separate alarm panel. Its automotive page covers drive-offs, service time, technician productivity, PPE and overnight parts monitoring, and it publishes quotes from oil change and auto parts customers (Solink automotive).
It also has scale and a security story. Solink holds SOC 2 Type II, offers retention up to 365 days, and works with older analog cameras as well as IP ones (Solink FAQs). For a security or loss prevention team, that matters.
When Solink is the better choice
- You mainly need security video with standard alerts, searchable clips and alarm monitoring across many sites.
- You want to replace old recorders and move every store's video to the cloud on one subscription.
- Your loss prevention team works from POS exceptions (voids, refunds, no-sales) and wants a clip next to each one.
- You run sites beyond auto service, like retail, restaurants or warehouses, and want one platform for all of them.
- You need a SOC 2 Type II vendor for procurement.
When Trilix fits better
- Your questions are specific to how you run. A standard alert says a bay ran long. We match camera time-in-bay to the hours on the RO, count every car against the tickets, and flag the gap by store and by shift.
- The leak is in the back office too. Parts bought but never billed only show up when supplier invoices meet ticket lines. That's an accounting match, not a video alert, and it's part of our camera analytics and audit builds.
- You want one owner dashboard across systems. Car counts, tickets, calls and QuickBooks numbers for every store on one executive dashboard, with the same definitions everywhere.
- You want it built around your wish list. If your POS export is messy or your stores count cars differently, we build around that. Our off-book oil change audit and oil change shop video audit guides show the kind of checks we automate.
Can you use both?
Yes. Solink can keep your video, retention and alarms, and a custom audit can sit beside it and focus on tickets, RO hours, parts and the owner dashboard. Ask both vendors how footage and data would be shared before you commit.
What to ask any vendor
- Which of my questions does it answer out of the box, and which need custom work?
- Does it match cars seen to tickets rung up, or only show me clips?
- Can it compare camera time to billed hours on each repair order?
- Is pricing per camera, per location or flat? What retention is included?
- Which of my systems (POS, shop software, accounting) connect today?
- Who reviews the exceptions each day, and who acts on them?
- Can I export my video, reports and data if I leave?
Frequently asked questions
Something else on your mind? Ask us directly or call 416-262-2723.
What is Solink?
Solink is a cloud video platform founded in 2010 and based in Ottawa. It runs AI on a business's existing security cameras, links video to POS and other business data, and offers alerts, AI search, video alarms and remote monitoring for retail, restaurants, auto service, warehouses and other industries.
How much does Solink cost?
Solink doesn't list prices. Its FAQ says the price varies with the number of cameras, video quality and retention, and you book a meeting for a quote. Ask about per-camera pricing, retention, POS integration and contract length.
Does Solink work with my existing cameras?
Solink says it works with most security cameras on the market, including older analog models, through a small on-site appliance. It can also sell and install new cameras.
Is Solink built for oil change and auto service shops?
It has an automotive page covering drive-offs, service time, technician productivity, POS manipulation, safety and overnight monitoring. It also serves many other industries, so check which auto-specific reports you get on day one.
What are the main Solink alternatives?
Other camera analytics platforms include Spot AI, Coram, Verkada and, for quick lube bays, Leverege PitCrew. A custom build like Trilix is the other route when you want audits shaped to your own numbers. See our PitCrew comparison.
Can I use Solink and Trilix together?
Yes. Solink can handle video, retention and security, while Trilix builds the ticket, RO-hours and parts audits and the owner dashboard. Ask both how data would move between them.
How much does Trilix cost?
A one-time setup fee plus a monthly fee, quoted after a first call. The AI cost guide explains what drives the price.
See what your cameras could answer
Tell us which systems you run and what you wish you knew about every store each morning. We'll show you what a daily camera and POS audit would flag.
Also see: Trilix vs PitCrew · Revmo vs PitCrew · Trilix vs Marchex
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